Saturday, August 29, 2009

HR: Coaching

Why coaches matter?

I took this subject during my bachelor and always thought that coaches only matter when you are in a high raking level. Which is not true, the coach metaphor comes from music, sports, drama, or other endeavors where participants must learn, adapt, and act in an ever-improving way. Coaches help participants see what did and did not work and offer specific counsel and advice on what can be done to improve performance. Coaches focus on behaviors as well as attitudes. Coaches have to understand individual differences and figure out how to motivate desired behavior.

Coaches teach as well as learn. Coaches know when to be critical and demanding and when to be positive and supportive. Coaches know how to stimulate individual behavior and encourage teamwork. Coaches may not be popular, but they deliver results and they are accountable for the results they deliver.

HR coaches read their business leaders and learn how to provide them concrete feedback on their behavior. Like personal trainers, they are able to help executives get organizationally and socially fit. HR players are in the ideal position to do executive coaching because they are outside the career politics (e.g. not after the senior leader’s job), have training in the human side of the business which enables them to observe unintended consequences, and offer insights not often shared with the business leader.

Coaches and teachers, are they similar? Guess, they are cousins.

Ref: D. Ulrich, & R. W. Beatty, Uni of Michigan

Nonahanim: now you see why coaching is important in any organization? You can answer. End.

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